Since 1997, E-Solve Group has been at the forefront of financial services, specializing in Customer Lifecycle Management and Integrated Debt Management.
About e-Solve Group
A financial services company delivering Integrated Debt Management for lenders, and Customer Lifecycle Management for banks, NBFCs, fintech lenders, telecom operators and other consumer-facing sectors across India.
- in the industry
- 30 yearsin the industry
- trained professionals
- 2,500+trained professionals
- across 17 states
- 30+ officesacross 17 states
- ISO 9001:2015
- ISO 27001:2022ISO 9001:2015
Our Journey
From humble beginnings to industry leadership
Founded
E-Solve Group was established
01
Expansion
Expanded to 10+ states
02
ISO Certified
Achieved ISO certification
03
Today
2500+ team members, 17+ states
04
Building trust, delivering results
e-Solve Group brings 30 years in the industry to Customer Lifecycle Management and Integrated Debt Management. That span covers several credit cycles and two generations of collections regulation, which is most of what a lender is buying when it buys experience: not enthusiasm, but a team that has already seen what goes wrong and built the controls for it.
That standard shows up in how we are structured. Our field agents are directly employed rather than sub-contracted, our software is built and maintained in-house rather than licensed in, and our data stays on our own infrastructure in India. Each of those decisions costs more in the short term and is the reason we can answer for what happens on an account.
Directly employed field agents
We employ our people. You get accountability.
In-house software
We build it, we run it, we own it.
Our own infrastructure in India
Our data stays here. Our systems, our control.
Building Trust, Delivering Results
As a family-owned business, we bring personal commitment and long-term thinking to every client relationship. Our success is built on ethical practices, professional excellence, and genuine care for results.
Management Team
Leadership
Our Team Members
Rohit Gupta
SENIOR MANAGER
Arijit Roy
SENIOR DIRECTOR
Indrani Saha
VICE PRESIDENT
Sanjib Pal
SENIOR MANAGER
Neeraj Singh
DIRECTOR
Narugopal Daur
SENIOR DIRECTOR
Javed Iqbal
VICE PRESIDENT
Somnath Dey
SENIOR MANAGER
Tapas Mandal
SENIOR MANAGER
Management Team
Talk to us
If you are a lender assessing collections partners, tell us the portfolio, the buckets and the states, and we will tell you plainly what we would run and how it would be governed. If you are a borrower with a concern about a call or a visit, use the grievance route — it goes to a named person, not a queue.