AI-Powered Collections
AI debt collection for banks, NBFCs and fintech lenders
Our AI decides what gets worked first, on which channel, at what time. It does not decide to act: a person releases every automated action.
- Portfolio
- AI recommendation
- Human release
- Automated action
AI recommends. People release.
- Human release on every automated action
- No cross-client model training
- All data and infrastructure in India
- ISO 27001:2022 · ISO 9001:2015
What the AI does here
It answers three questions between the portfolio arriving and the first contact going out: which accounts first, on which channel, at what time. Everything after that is done by people, to rules you set.
Resolution-likelihood scoring
Every account scored on how likely it is to resolve, updated as outcomes come back from the floor and the field. Built from the data you supply and the outcomes our own contact produces, on an input set agreed with your team.
Queue ordering
Ordered on the score, your risk bands and your SLA rules, and re-ordered as accounts change state — a broken arrangement, a returned payment, a dispute. You set the thresholds.
Channel and contact time
The channel a borrower actually responds on, and the window they are likeliest to answer in, inside the hours the system enforces.
Decision logging
Score, recommended channel and window, and the release, logged against the account for audit.
Key Features
Leverage advanced AI algorithms to transform your collection strategy with data-driven insights and automated intelligence.
Benefits
Our AI-Powered Collections platform delivers tangible results that transform your recovery operations and enhance customer relationships.
Clients typically see 25-35% improvement in recovery rates within the first quarter of implementation.
Operational costs per dollar recovered decrease significantly through intelligent automation and optimized resource allocation.
Average case resolution time reduced by 40% through intelligent prioritization and optimal contact strategies.
Average case resolution time reduced by 40% through intelligent prioritization and optimal contact strategies.
Customer complaints reduced by 60% by contacting customers at the right time through their preferred channels.
Frequently asked questions
Ready to modernize your account resolution strategy with AI?
Boost outcomes by up to 35% while cutting costs—book a personalized demo to see predictive intelligence in action.