Technology & Analytics
Collections technology, built and run in-house
A field app, a collections CRM and an AI decision layer — what each one is, who it is for, and how you get it.
Tejas Field App
Collections CRM
e-Solvein-house stack
AI decision layer
- Built and maintained in-house
- All data and infrastructure in India
- No third-party subprocessors
- Built for performance and scale
What each of the three is
Tejas Field App
- What it is
- The mobile app our own field officers work from, with a supervisor dashboard: geofence-validated visits, timestamps, photo and signature capture, audit trail.
- Who it is for
- Field operations and collections managers.
- How you get it
- Available directly — book a demo — or with an e-Solve managed engagement.
CRM Integration
- What it is
- e-Solve's own collections CRM, integrated with your systems both ways. One account record across voice, SMS, email, WhatsApp and field contact. Not a licence you run.
- Who it is for
- Collections heads and their technology teams.
- How you get it
- Deployed, operated and integrated by e-Solve. Book a walkthrough.
AI-Powered Collections
- What it is
- The layer inside both that scores accounts, orders queues and recommends channel and contact time. Not a separate application.
- Who it is for
- Collections strategy and analytics teams.
- How you get it
- Included wherever e-Solve runs the operation, and inside the CRM.
- Portfolio + contact policy
- CRM
- AI scores and orders
- Named person releases plan
- Calls, messages and visits write back
The portfolio lands in the CRM with your contact policy and exclusions, the AI layer scores and orders it, a named person releases the plan, and every call, message and visit writes back to the same record — so for any account you can show who contacted the borrower, on what channel, on whose release, and what was agreed.
Frequently asked questions
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